Shipping policy

Shipping Policy

Shipping Information

At NOVAL DEALS, we are committed to providing our customers with a smooth, reliable, and convenient shopping experience. We carefully process every order and work to ensure that your products are shipped safely and delivered within the estimated timeframe.

Order Processing Time

All orders are generally processed within 1–3 business days after payment confirmation.

Orders are not typically processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, when tracking is available.

Shipping Time

United States Shipping

🚚 Standard Shipping
Estimated delivery time: 5–10 business days

⚡ Express Shipping
Estimated delivery time: 3–7 business days, where available.

Please note that delivery times are estimates and are not guaranteed. Delivery may be affected by your location, carrier delays, weather conditions, holidays, high shipping volumes, or other circumstances beyond our reasonable control.

Shipping Costs

Shipping charges, where applicable, are calculated at checkout based on factors such as your order and delivery location.

🎁 Free Shipping may be available on eligible orders.

Any active free-shipping offers or other shipping promotions will be displayed on our website or during checkout.

Order Tracking

Once your order has been shipped, tracking information will be sent to the email address associated with your order, when available.

You can use the provided tracking number to monitor your shipment and view available delivery updates.

Shipping Address

Please carefully review your shipping information before completing your purchase.

Customers are responsible for providing a complete and accurate delivery address. Incorrect or incomplete shipping information may result in delays, failed delivery attempts, returns, or other delivery issues.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Delayed or Lost Packages

While we work with shipping carriers to provide reliable delivery, unexpected delays may occasionally occur due to circumstances such as:

Severe weather conditions
Carrier delays
Incorrect or incomplete address information
High-volume holiday periods
Transportation disruptions
Customs processing, where applicable

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will review the available shipping and tracking information and assist you with the next appropriate steps.

International Shipping

International shipping availability may vary depending on the product and destination.

Where international shipping is available, customers may be responsible for applicable customs duties, import taxes, or other fees imposed by the destination country or relevant authorities.

Any applicable international shipping options will be displayed during checkout.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

Please provide clear photographs of the damaged product and its packaging so that our team can review the issue and determine an appropriate solution.